Field Service Engineer – Portsmouth

Main Purpose of Job

• To carry out field service and repairs on all NSSLGlobal scoped equipment & systems.
• To carry out standard & special to type field service installations, test & commissioning.
• To liaise with customers prior to carrying out field duties.
• To prepare test equipment/tools/spares/installation materials prior to mobilisation, this may entail short notice being given.
• To provide accurate and detailed technical reports for all activities and give feedback to facilitate future service planning and improvements.
• To provide time sheets/expense sheets for each activity and code accordingly for charging to customer where appropriate.
• To maintain inventory of materials and test equipment held and to record usage and reinstatement where appropriate.
• To ensure that all returnable unused spares and/or defective spares are returned without delay using correct paperwork.
• To maintain in good order and be accountable for all allocated vehicles, IT equipment, mobile telephones, test instruments and tools.
• To ensure technical knowledge and familiarisation with company products is maintained.
• To provide competent Datacoms and Satcom repair, test and equipment build and support for Workshop as required.
• To conduct GMDSS surveys.

Who we are:

NSSLGlobal Group is a leading independent provider of project engineering, satellite communications, IT management and systems integration. With 56 years of experience in government and maritime mobility, NSSLGlobal delivers best-in-class maritime technology and satellite solutions primarily across Geostationary and Low Earth Orbit networks, partnering with major satellite operators and wide supply chain of manufacturers.

NSSLGlobal provides assured multi-band and multi-constellation satellite solutions for commercial maritime and enterprise customers and for defence, government, responder and humanitarian organisations operating at sea, on land, and in the air. The company supports patrol vessels to oil tankers, coastguard vessels to aircraft carriers – including safety, operational, IT and welfare communications; deployed land forces ranging from embassy staff to recce teams to field headquarters, and specialist aircraft.   The group’s Norway-based R&D division develops market-competitive IPTV and VSAT technology, including hubs and modems for mobility and fixed applications.

Headquartered in the UK, NSSLGlobal employs 250+ staff across Germany, Denmark, Norway, the Netherlands, Sweden, Poland, Singapore and the USA. The company operates with integrity and strong ethical values and holds ISO certifications in ISO 27001, 9001, 14001, 45001, 44001 and 20000-1.

Location and Commitments:

• Permanent Full Time Position,
• Annual bonus based on company and individual performance.
• Pension matched up 7.5%.
• 25 holiday days per year, plus bank holidays.
• Free Parking.
• Competitive Salary.

Candidate requirements:

• Presentable and articulate to meet requirements for liaison with Yacht Captains and on-board specialist staff for DVB field work
• Good ‘O’ Level or equivalent standard education
• Preferably a skill base or education/qualification I.T. based
• Clean current UK Driving Licence
• GMDSS, GOC, Offshore Survival Certificated (BOSIET & OLF)
• Able to achieve a National Security Accreditation to SC or DV
• Requirement for regular travel
• The ability to obtain SC Clearance