NSSLGlobal, the global satcom provider launches two new services that will provide its VSAT IP@SEA customers with the ability at a ‘click of a button’ to tailor their bandwidth to accommodate short term traffic demands.
EMBARGOED 6th SEPTEMBER 2022 — NSSLGlobals VSAT IP@SEA customers can now benefit from its new ‘Customised Connectivity’ Packages which provides two great ways to meet the needs of user’s data demands. Customers can choose between a Short Term Package Upgrade service that will allow authorised users on board the vessel or HQ to seamlessly upgrade their package speed for a day, week or month. Secondly, the On-Demand Bandwidth Streaming service allows operators to book dedicated bandwidth by the hour. With its range of customisable packages that can reach speeds of up to 150Mbps, these services will give customers even more control and independence over their service and bandwidth.
With the introduction of its “one click” Short Term Package Upgrade service, NSSLGlobal will provide maritime customers with an enhanced level of flexibility. Customer are able to choose as and when they need additional bandwidth, which they can easily pre-book themselves or immediately upgrade with the click of a button through the NSSLGlobal’s INSIGHT customer portal.
The “one click” On-Demand Bandwidth Streaming service will enable users to access a dedicated symmetrical streaming channel (with options from 256kbits to 1Mb over and above their base airtime package). With minimum increments of one hour, the service is ideal for operators who want to guarantee the performance of time critical applications on an ad hoc basis where dedicated capacity is essential, such as for video conferencing or remote support without affecting the vessel’s usual bandwidth communications. Authorised users of the INSIGHT portal can provision this extra bandwidth as and when needed, reverting to their base bandwidth when they’re finished using the upgrade.
Sally-Anne Ray, NSSLGlobal Group CEO, comments ‘Being responsive to our customers’ needs is at the heart of our business. As we are the manufacturer, owner and global operator of our SatLink VSAT network with the latest S2X technology, it allows us to develop flexible services to specifically meet our customer’s needs. With an automated and easy-to-use system, users will have instant access to the level of service they need, when they need it. I’m delighted that our customers will benefit from the ensuing operational and budgetary efficiencies.
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About NSSLGlobal
NSSLGlobal Group is a leading independent provider of satellite communications and IT solutions with innovation and customer service at the core of its DNA. With over 50 years of experience in the government and maritime mobility markets, NSSLGlobal provides best-in-class satellite solutions working in partnership with some of the largest MSS and VSAT satellite operators.
VSAT IP@SEA is the company’s maritime broadband VSAT service for commercial vessels, offering the most extensive Ku-Band coverage in the industry and providing a global network infrastructure delivering voice, data, cyber solutions and IT services. NSSLGlobal is making continuous improvements to this service, providing new features that offer additional levels of value to its customers.
INSIGHT is a sophisticated management tool that provides a unified interface 24/7 to users with live and historic information for all NSSLGlobal services.
Headquartered in the United Kingdom, the company employs 230+ staff worldwide and has offices across Germany, Denmark, Norway, the Netherlands, Sweden, Poland, Israel, Singapore, and the United States.
NSSLGlobal Technologies, its technical and engineering Research and Development division based in Norway is focussed on developing and delivering market competitive satellite-based solutions for IPTV and entertainment services and VSAT technology including its own patented SatLink Hubs and VSAT modems for mobility and fixed applications globally.
NSSLGlobal has strong values and is committed to working ethically, with integrity and fairness wherever it operates and with everyone it does business with. It is certified to Information Security Management Systems 27001:2013, Quality Management 9001:2015, Environmental Management 14001:2015, Health and Safety management 45001:2018 and 44001:2017 Collaborative Business Relationships. www.nsslgobal.com
NSSLGlobal press contacts
Rebecca Stacey
Berkeley Communications
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+44 (0)1189 09 09 09