Main Purpose of Job
- The physical and administrative control of materials brought in and issued from the Company’s stores locations.
- Packing of goods for airfreight and domestic despatch to ensure they arrive in optimum condition.
- Provide Warehouse Supervisor with support in relation to administrative duties, ensuring efficient operation of the Warehouse.
- Acting as a first point of contact for escalations within the Warehouse.
- Supervising all staff within the Warehouse environment in Supervisor’s absence
Who we are:
NSSLGlobal is a leading and growing provider of Satellite Communications and IT Support to the Government and Maritime markets. Established 55 years ago, the company leverages deep customer understanding and engineering know-how to deliver technical solutions tailored to their customers unique requirements.
In an enviably strong financial position with over 250 employees the company is privately held, profitable and debt free with exponential growth plans. Headquartered in the UK, the company has a global footprint with key offices located across Germany, Denmark, Norway, the Netherlands, Sweden, Poland, Singapore, Japan and the United States.
Key Tasks
- To maintain an efficient Goods Inwards/Outwards procedure, be aware and understand correct documentation for processing goods inwards, packing lists, despatch notes, pro-forma invoices, advice notes etc and keeping filing up to date.
- To pack and unpack goods for despatch, including airfreight, and to maintain accuracy at all times.
- To maintain accuracy of serial number tracked items and update the warranty database (Excel) and other databases as required
- To work closely with the returns administrator to ensure that all non-conforming and faulty goods received are handled effectively and in line with company performance measures.
- To operate counterbalance forklift truck for loading/unloading/removals around the building and for transferring equipment around storage area.
- To operate MEWP (Scissor Lift) to access high-level storage/heaters/any other requirements.
- To be proactive daily in the maintenance of a rubbish free building internal and external and to maintain good housekeeping.
- To be responsible for Hazardous Goods (Lithium batteries) packing, to be aware of the controls required for the transport of Hazardous Goods and to comply with procedures in place regarding this.
- To be aware of the Known Consignor Status of the company and maintain standards and procedures in this regard.
- To participate in product awareness and administrative process training as may be required to maintain an effective level of support.
- To provide Facilities support within the building in terms of assistance with work area changes, help with movement of equipment or materials, minor maintenance tasks etc
- To demonstrate good working practices and conformance to Health and Safety Policy.
- To assist in covering company post duties when required
- Ensure cyclical stock checks are completed to maintain accurate stock levels within GP.
- Perform stock related tasks with a high level of accuracy.
- Assist the Warehouse Supervisor to organise and carry out the yearly stock check.
- Provide support to help control GFE Stock to ensure accurate records and correct documentation is held ready for any audits
- Provide a secondary point of contact for Newcastle site Stores person, and assist remote sites with inventory/process queries.
- Oversee Stores consumables ordering process (Packaging/Stationary/PPE/Tools etc).
- Drive compliance with Health and Safety processes within the Stores environment.
Dimensions
- To follow documented procedures and Quality Control.
- To handle goods and safe storage and despatch up to a value of approximately £200k.
- To handle external contractors involved in maintenance work up to the value of £5k
Supervision
- To work proactively with minimal supervision of main duties.
- To assist others where expertise and skills are to be communicated.
- Supervision of staff where required & in absence of the Warehouse Supervisor
Assignment and Review of Work
- Work priorities to be assigned by Warehouse Supervisor.
- Issues to be escalated to Warehouse Supervisor as necessary.
Decision Making
Acceptance of information for stock records on documents received in stores. Goods fit for placing on shelf via returns to stock system. Prioritisations of work within stores and balancing day to day requirements of any facilities support.
Judgement
- Accuracy and attention to detail essential
- Maintain stock in optimum condition with consideration to environment.
- Awareness of safe working practices within Warehouse environment
- Ability to work quickly & accurately under pressure
- Adhere to processes to maintain integrity of inventory records.
Equipment
- All stores equipment i.e. Scales, Forklift, Pallet Truck, Scissor Lift and various hand tools. PC’s and relevant databases and Microsoft Programmes/Internet Portals
Experience/Skills/Qualifications
Good level of secondary education, literate and numerate. Must have the ability to communicate at all levels within the company and with external agents.
Must be able to provide 5-year work history check and be able to obtain Security Clearance.
Certificate of proficiency to operate forklift trucks.
Physically capable to cope with loads which have to be moved/carried.
Minimum 5 years Warehouse experience
Must be computer literate and accurate and have the ability to learn, absorb and remember new computerised tasks quickly.
Most Difficult Part of Job
Short time-scales to complete the work.
Balancing demands of different groups within the company.
Ensuring accuracy for wide variety of different computerised processes.
Maintaining high level of accuracy consistently throughout working day.