Warehouse Assistant – Redhill, Surrey

Main Purpose of Job

  • The physical and administrative control of materials required at, and issued from the
    company’s Stores locations.
  • Manual handling of goods received or despatched, including Picking, Checking and
    Packing.

 

Who we are:

NSSLGlobal is a leading and growing provider of Satellite Communications and IT Support to the Government and Maritime markets. Established 55 years ago, the company leverages deep customer understanding and engineering know-how to deliver technical solutions tailored to their customers unique requirements.

In an enviably strong financial position with over 250 employees the company is privately held, profitable and debt free with exponential growth plans. Headquartered in the UK, the company has a global footprint with key offices located across Germany, Denmark, Norway, the Netherlands, Sweden, Poland, Singapore, Japan and the United States.

 

Key Tasks

Workshop

  • To assist the Warehouse Supervisor and other stores staff with maintaining
    standards of efficient stock handling and accurate and relevant stock records
  • Manual handling of goods received and despatched
  • Picking and packing items ready for despatch.
  • To assist with the maintenance of an efficient Goods Inwards/Outwards
    procedure, processing goods inwards documentation, advice notes, etc and
    filing and helping to ensure that all goods are received and despatched
    accurately and on time.
  • To maintain accuracy of serial number tracked items and update the warranty
    database (Excel) and other databases as required
  • To handle repairs and returns as instructed, ensuring that all Non-Conforming
    and faulty goods received are handled effectively and in line with company
    performance measures.
  • To participate in stock takes and specific stock checks (cycle counting) under
    the direction of the Warehouse Supervisor
  • To assist with the control of stock in alternative locations
  • To be proactive daily in the maintenance of a rubbish free building internal and
    external and to maintain good housekeeping
  • To be aware of the controls required for the transport of Hazardous Goods and
    to comply with procedures in place regarding this, and in time to undertake
    external Hazardous goods training
  • To be aware of the Known Consignor Status of the company and maintain
    standards and procedures in this regard.
  • To participate in product awareness and administrative process training as
    may be required to maintain an effective level of support.
  • To provide Facilities support within the building in terms of assistance with
    work area changes, help with movement of equipment or materials, minor
    maintenance tasks etc
  • To be responsible for specific daily tasks e.g. water machine and photocopy
    paper replenishment throughout the building.
  • To ensure efficient daily despatch of outgoing Post, on occasions delivering
    mail directly to local Post Office / Franked Post Box as required.
  • To ensure good working practices and conformance to Health and Safety
    Policy and Quality Assurance procedures at all times.
  • In time, to receive training in how to operate the counterbalance forklift truck
    for loading/unloading/removals around the building and for transferring
    equipment around storage area.
  • Upskill on aftersales & returns management
  • To undertake any other duties as deemed necessary by Warehouse
    Supervisor
  • Learning other logistics roles and tasks to help during holidays and other
    absences within the wider logistics team

Dimensions

  • To follow documented procedures and Quality Control.
  • To handle goods and safe storage and despatch up to a value of
    approximately £200k.
  • To handle external contractors involved in maintenance work up to the value
    of £5k

Supervision

  • Proactive approach required for day to day tasks and ability to work on own
    initiative
  • Supervision provided by the Warehouse Supervisor
  • No supervision of others required

Assignment and Review of Work

  • Work priorities to be assigned by the Warehouse Supervisor
  • Issues to be escalated to Logistics Department and/or Warehouse Supervisor

Decision Making

  • Checking accuracy of information provided for stock records on documents
    received in stores.
  • Ensuring Goods are fit for placing on shelf via Returns To Stock System.
    Needs to be able to prioritise work load within stores and balance day to day requirements of any facilities support.

Judgement

  • Eye for detail essential (e.g. for checking serial numbers)
  • Maintain stock in optimum condition
  • Awareness of safe working practices within stores environment

Equipment

All stores equipment i.e. Weighing Machine, Pallet Stacker, franking machine
and various hand tools.
PC’s and relevant databases and Microsoft Programmes
Forklift – awareness of safe practice only initially

Experience/Skills/Qualifications

Good level of secondary education, literate and numerate. Must have the ability to
communicate at all levels within the company and with External agents.
Physically capable to cope with loads which have to be moved/carried.
Good packing/warehousing background preferred. Computer literate and accurate
inputting skills. Ability to learn, absorb and remember new computerised tasks
quickly.
Must be flexible and trustworthy in handling company equipment and post.
Dangerous Goods training / Known Consignor Training

Most Difficult Part of Job

Short time-scales to complete the work.
Can be physically demanding in times of busy workload
Balancing demands of different groups within the company.
Ensuring accuracy for wide variety of different computerised processes.